Connect Userback and helpy pro to Build Intelligent Automations

Choose a Trigger

Userback

When this happens...

Choose an Action

helpy pro

Automatically do this!

Enable Integrations or automations with these events of Userback and helpy pro

Enable Integrations or automations with these events of Userback and helpy pro

Triggers

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for Userback

Actions

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

Request a new Action for Userback

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Frequently Asked Questions

How do I start an integration between Userback and helpy pro?

To start, connect both your Userback and helpy pro accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in helpy pro (or vice versa).

Can we customize how data from Userback is recorded in helpy pro?

Absolutely. You can customize how Userback data is recorded in helpy pro. This includes choosing which data fields go into which fields of helpy pro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Userback and helpy pro?

The data sync between Userback and helpy pro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Userback to helpy pro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Userback and helpy pro?

Yes, you can set conditional logic to control the flow of data between Userback and helpy pro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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helpy pro

About helpy pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

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