
When this happens...
New Feedback

Automatically do this!
Search Event
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Triggers on every attendee created on an order. Use this trigger if you want to collect customer information on the ticket level.
Triggers when a new event is created in your account.
Triggers when a new order is made in one of your events. This includes just the high level order information
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Userback and humanitix accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in humanitix (or vice versa).
Absolutely. You can customize how Userback data is recorded in humanitix. This includes choosing which data fields go into which fields of humanitix, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and humanitix typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and humanitix. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn MoreHumanitix is a platform that revolutionizes event management by transforming booking fees into charitable donations. It offers a seamless experience for event organizers to manage ticketing, registrations, and donations, while supporting various social causes. With a focus on making a positive impact, Humanitix is ideal for those who want to combine event management with philanthropy.
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