Connect Userback and karlia to Build Intelligent Automations

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Userback

When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

New Customer

New Customer

Triggers when a new customer is created.

Update Customer

Update Customer

Triggers when a customer is updated.

New Supplier

New Supplier

Trigger when a new supplier is created.

Update Supplier

Update Supplier

Triggers when a supplier is updated.

New Contact

New Contact

Triggers when a new contact is created.

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

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Frequently Asked Questions

How do I start an integration between Userback and karlia?

To start, connect both your Userback and karlia accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in karlia (or vice versa).

Can we customize how data from Userback is recorded in karlia?

Absolutely. You can customize how Userback data is recorded in karlia. This includes choosing which data fields go into which fields of karlia, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Userback and karlia?

The data sync between Userback and karlia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Userback to karlia?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Userback and karlia?

Yes, you can set conditional logic to control the flow of data between Userback and karlia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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karlia

About karlia

Karlia is the first CRM software to integrate your complete mailboxes with tracking, scheduled mailings, templates and predefined responses. Be twice as productive !

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