Integrate Userback with Mailjet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send HTML Email via Mailjet when New Feedback from Userback
Send Plain Text Email via Mailjet when New Feedback from Userback
Send Email Using Template via Mailjet when New Feedback from Userback
Subscribe Contact to List in Mailjet when New Feedback from Userback
Unsubscribe Contact From List on Mailjet when New Feedback from Userback
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
Mailjet
Automatically do this!
Send HTML Email
Send Plain Text Email
Send Email Using Template
Subscribe Contact to List
Unsubscribe Contact From List
Update Contact
Update Contact Properties
Send HTML Email via Mailjet when New Feedback from Userback
Use this flowSend Plain Text Email via Mailjet when New Feedback from Userback
Use this flowSend Email Using Template via Mailjet when New Feedback from Userback
Use this flowSubscribe Contact to List in Mailjet when New Feedback from Userback
Use this flowUnsubscribe Contact From List on Mailjet when New Feedback from Userback
Use this flowUpdate Contact in Mailjet when New Feedback from Userback
Use this flowUpdate Contact Properties in Mailjet when New Feedback from Userback
Use this flowList Feedback from Userback when New Email Blocked in Mailjet
Use this flowList Projects in Userback when New Email Blocked in Mailjet
Use this flowCreate a Feedback in Userback when New Email Blocked in Mailjet
Use this flowEverything you can automate between Userback and Mailjet.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
runs when email is marked as spam
runs when new contact is added
Add a contact to a Mailjet contact list.
Runs when Email Is Sent
Runs when email link clicked
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreMailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and Mailjet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Mailjet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mailjet. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Mailjet, and a separate workflow where Mailjet triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Mailjet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Mailjet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.