
When this happens...
New Feedback

Automatically do this!
Cancel a Subscription
Update a Order
Add Product
Find Customer
Find Transfer
Find Transaction
Create Invoice
Create Refund
Create Subscription
Create Virtual Terminal
Initialize Transaction
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Retrieve Paystack transactions from the last 15 minutes, optionally filtered by status.
Fetches Paystack transactions marked as abandoned created in the last 15 minutes.
Retrieve Paystack subscriptions created within a recent time window and filter by status (new or cancelled).
Return subscriptions cancelled on Paystack within the last 15 minutes.
Retrieve refunds processed in the last 15 minutes from Paystack.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

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To start, connect both your Userback and Paystack accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in Paystack (or vice versa).
Absolutely. You can customize how Userback data is recorded in Paystack. This includes choosing which data fields go into which fields of Paystack, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and Paystack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and Paystack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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