Connect Userback and Perfex CRM to Build Intelligent Automations

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Userback

When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

New Contract

New Contract

Triggers when a new contract is created

New Customer

New Customer

Triggers when a new customer is added

New Lead

New Lead

Triggers when a new lead is created

New Project

New Project

Triggers when a new project is created

New Task

New Task

Triggers when a new task is created

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

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Frequently Asked Questions

How do I start an integration between Userback and Perfex CRM?

To start, connect both your Userback and Perfex CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in Perfex CRM (or vice versa).

Can we customize how data from Userback is recorded in Perfex CRM?

Absolutely. You can customize how Userback data is recorded in Perfex CRM. This includes choosing which data fields go into which fields of Perfex CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Userback and Perfex CRM?

The data sync between Userback and Perfex CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Userback to Perfex CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Userback and Perfex CRM?

Yes, you can set conditional logic to control the flow of data between Userback and Perfex CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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Perfex CRM

About Perfex CRM

Perfex CRM is a customer relationship management software designed to help businesses manage their interactions with current and potential customers. It offers features such as client management, project management, invoicing, and support ticketing, making it ideal for small to medium-sized businesses looking to streamline their operations and improve customer engagement.

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