Integrate Userback and PerformanceAI with viaSocket
Userback already connects with hundreds of apps. PerformanceAI's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between Userback and PerformanceAI.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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About PerformanceAI
PerformanceAI is an AI-driven analytics platform that helps businesses monitor, analyze, and optimize performance across operations. With actionable insights, predictive analytics, and real-time reporting, it empowers teams to make smarter, data-driven decisions.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and PerformanceAI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and PerformanceAI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach PerformanceAI. No coding required.
Yes. You can set up a workflow where Userback triggers actions in PerformanceAI, and a separate workflow where PerformanceAI triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and PerformanceAI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and PerformanceAI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
