Integrate Userback with Play AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Agent in Playai when New Feedback from Userback
Update Agent in Playai when New Feedback from Userback
Create External Function in Playai when New Feedback from Userback
Update External Function on Play AI when New Feedback from Userback
Delete External Function from Play AI when New Feedback from Userback
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
Play AI
Automatically do this!
Create Agent
Update Agent
Create External Function
Update External Function
Delete External Function
Create PlayNote
Create Agent in Playai when New Feedback from Userback
Use this flowUpdate Agent in Playai when New Feedback from Userback
Use this flowCreate External Function in Playai when New Feedback from Userback
Use this flowUpdate External Function on Play AI when New Feedback from Userback
Use this flowDelete External Function from Play AI when New Feedback from Userback
Use this flowCreate PlayNote in Playai when New Feedback from Userback
Use this flowEverything you can automate between Userback and Play AI.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn morePlay AI is a cutting-edge platform that leverages artificial intelligence to enhance gaming experiences. It offers tools and solutions for game developers to integrate AI-driven features, such as adaptive gameplay, intelligent NPCs, and personalized player experiences, into their games. With Play AI, developers can create more engaging and dynamic games that respond to player actions in real-time.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and Play AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Play AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Play AI. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Play AI, and a separate workflow where Play AI triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Play AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Play AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.