Integrate Userback with Reamaze to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Reamaze when New Feedback from Userback
Create Message in Reamaze when New Feedback from Userback
Create Conversation in Reamaze when New Feedback from Userback
List Feedback from Userback when New Conversation Starts in Reamaze
List Projects in Userback when New Conversation Starts in Reamaze
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
Reamaze
Automatically do this!
Create Contact
Create Message
Create Conversation
Create Contact in Reamaze when New Feedback from Userback
Use this flowCreate Message in Reamaze when New Feedback from Userback
Use this flowCreate Conversation in Reamaze when New Feedback from Userback
Use this flowList Feedback from Userback when New Conversation Starts in Reamaze
Use this flowList Projects in Userback when New Conversation Starts in Reamaze
Use this flowCreate a Feedback in Userback when New Conversation Starts in Reamaze
Use this flowList Comments from a Feedback from Userback when New Conversation Starts in Reamaze
Use this flowList Members from Userback when New Conversation Starts in Reamaze
Use this flowList SessionRecordings in Userback when New Conversation Starts in Reamaze
Use this flowList Feedback from Userback when New Message Created in Reamaze
Use this flowEverything you can automate between Userback and Reamaze.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Runs when new conversation starts
Runs when new message is created
Runs when new contact is created
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreReamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and Reamaze accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Reamaze as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Reamaze. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Reamaze, and a separate workflow where Reamaze triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Reamaze. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Reamaze integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.