Connect Userback and RepairShopr to Build Intelligent Automations
Choose a Trigger
When this happens...
New Feedback
Choose an Action
Automatically do this!
List Appointment Type
List All Custom Assets
List All Contacts
List All Customers
List All Estimates
List All Invoices
List All Items
List All Leads
List All Line Items
List All Ticket Forms
List All Payment method
List All Payments
List All Portal Users
List All Products
List All Purchase Orders
List All RMM Alerts
List All Invoice Schedules
List All Account Settings
Get Tab Settings
Get Printing Settings
List All Ticket Timers
List All Tickets
Get Ticket Settings
List All Timelogs
Get Last Timelog
Get Current User
List All User
List All Vendors
List All Wiki Pages
Ready to use Userback and RepairShopr automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
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Frequently Asked Questions
To start, connect both your Userback and RepairShopr accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in RepairShopr (or vice versa).
Absolutely. You can customize how Userback data is recorded in RepairShopr. This includes choosing which data fields go into which fields of RepairShopr, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and RepairShopr typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and RepairShopr. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn MoreAbout RepairShopr
RepairShopr is a platform to manage a service or repair business with job tracking (ticketing) and an emphasis on great communication.
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