Connect Userback and Shiprocket
Integrate Userback with Shiprocket to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create an Order in Shiprocket when New Feedback from Userback
Create a Product in Shiprocket when New Feedback from Userback
Create a Pickup Location in Shiprocket when New Feedback from Userback
Generate Invoice using Shiprocket when New Feedback from Userback
Search Order in Shiprocket when New Feedback from Userback
Popular Userback + Shiprocket flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
Shiprocket
Automatically do this!
Create an Order
Create a Product
Create a Pickup Location
Generate Invoice
Search Order
Cancel Order
Change/Update Pickup Location
Update Customer Delivery Address
Generate AWB for Shipment
Search Courier
Search Shipment Detail
Search Country Code
Search Product Detail by Name
Search Integrated channels
Search PickUp Locations
Create an Order in Shiprocket when New Feedback from Userback
Use this flowCreate a Product in Shiprocket when New Feedback from Userback
Use this flowCreate a Pickup Location in Shiprocket when New Feedback from Userback
Use this flowGenerate Invoice using Shiprocket when New Feedback from Userback
Use this flowSearch Order in Shiprocket when New Feedback from Userback
Use this flowCancel Order on Shiprocket when New Feedback from Userback
Use this flowChange/Update Pickup Location in Shiprocket when New Feedback from Userback
Use this flowUpdate Customer Delivery Address in Shiprocket when New Feedback from Userback
Use this flowGenerate AWB for Shipment using Shiprocket when New Feedback from Userback
Use this flowSearch Courier in Shiprocket when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Shiprocket.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About Shiprocket
Shiprocket is a leading eCommerce logistics and shipping solution in India, designed to streamline the shipping process for online retailers. It offers a comprehensive platform that integrates with various eCommerce platforms, providing features like automated shipping, real-time tracking, and multiple courier options to enhance the delivery experience for businesses and their customers.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Shiprocket accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Shiprocket as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shiprocket. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Shiprocket, and a separate workflow where Shiprocket triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Shiprocket. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Shiprocket integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
