Connect Userback and Synthflow AI
Integrate Userback with Synthflow AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create SMS Action using Synthflow AI when New Feedback from Userback
Create Transfer Call Action using Synthflow AI when New Feedback from Userback
Create Information Extractor Yes No Action with Synthflow AI when New Feedback from Userback
Create Information Extractor Open Question Action with Synthflow AI when New Feedback from Userback
Create Call using Synthflow AI when New Feedback from Userback
Popular Userback + Synthflow AI flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
Synthflow AI
Automatically do this!
Create SMS Action
Create Transfer Call Action
Create Information Extractor Yes No Action
Create Information Extractor Open Question Action
Create Call
Create SMS Action using Synthflow AI when New Feedback from Userback
Use this flowCreate Transfer Call Action using Synthflow AI when New Feedback from Userback
Use this flowCreate Information Extractor Yes No Action with Synthflow AI when New Feedback from Userback
Use this flowCreate Information Extractor Open Question Action with Synthflow AI when New Feedback from Userback
Use this flowCreate Call using Synthflow AI when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Synthflow AI.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About Synthflow AI
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Synthflow AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Synthflow AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Synthflow AI. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Synthflow AI, and a separate workflow where Synthflow AI triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Synthflow AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Synthflow AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
