Connect Userback and Thoughtly
Integrate Userback with Thoughtly to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Userback + Thoughtly flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
Thoughtly
Automatically do this!
Search User Details
Create Contact
Delete Contact
Call Contact
Search Calls
Search Contacts
Search Agents
Search User Details in Thoughtly when New Feedback from Userback
Use this flowCreate Contact in Thoughtly when New Feedback from Userback
Use this flowDelete Contact from Thoughtly when New Feedback from Userback
Use this flowCall Contact via Thoughtly when New Feedback from Userback
Use this flowSearch Calls in Thoughtly when New Feedback from Userback
Use this flowSearch Contacts in Thoughtly when New Feedback from Userback
Use this flowSearch Agents in Thoughtly when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Thoughtly.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About Thoughtly
Thoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Thoughtly accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Thoughtly as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Thoughtly. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Thoughtly, and a separate workflow where Thoughtly triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Thoughtly. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Thoughtly integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
