Full list

Supported Triggers & Actions

Everything you can automate between Userback and Woodpecker.

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Email Opened

Email Opened

Triggers when a prospect opens the email.

Prospect Interested

Prospect Interested

Triggers when a prospect is marked as INTERESTED.

Prospect Maybe Later

Prospect Maybe Later

Triggers when a prospect's interest level is marked as MAYBE LATER.

Prospect Not Interested

Prospect Not Interested

Triggers when a prospect is marked as NOT INTERESTED.

Manual Task Created

Manual Task Created

Triggers when a manual task of any type is created.

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments from a Feedback

List Comments from a Feedback

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Userback
Userback + Woodpecker
Userback logo

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

Learn more
Integrations Woodpecker
Woodpecker + Userback
Woodpecker logo

About Woodpecker

Woodpeaker is a tool designed to streamline and automate your email outreach campaigns, making it easier to connect with potential clients and partners. It offers features such as personalized email sequences, follow-ups, and analytics to enhance your communication strategy.

Learn more

Frequently Asked Questions

How do I connect Userback and Woodpecker?

Sign up for a free viaSocket account, then authorize both your Userback and Woodpecker accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Userback and Woodpecker as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Userback to Woodpecker?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Woodpecker. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Userback triggers actions in Woodpecker, and a separate workflow where Woodpecker triggers actions in Userback. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Userback and Woodpecker. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Userback and Woodpecker integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.