Connect Userback and YCloud
Integrate Userback with YCloud to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send an Email via YCloud when New Feedback from Userback
Retrieve balance in Ycloud when New Feedback from Userback
List Unsubscribers from YCloud when New Feedback from Userback
List Voice Records from YCloud when New Feedback from Userback
List WhatsApp Business Accounts from YCloud when New Feedback from Userback
Popular Userback + YCloud flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
YCloud
Automatically do this!
Send an Email
Retrieve balance
List Unsubscribers
List Voice Records
List WhatsApp Business Accounts
List WhatsApp Business Phone Numbers
List WhatsApp Templates
Send an Email via YCloud when New Feedback from Userback
Use this flowRetrieve balance in Ycloud when New Feedback from Userback
Use this flowList Unsubscribers from YCloud when New Feedback from Userback
Use this flowList Voice Records from YCloud when New Feedback from Userback
Use this flowList WhatsApp Business Accounts from YCloud when New Feedback from Userback
Use this flowList WhatsApp Business Phone Numbers from YCloud when New Feedback from Userback
Use this flowList WhatsApp Templates from YCloud when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and YCloud.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About YCloud
YCloud is a comprehensive cloud-based platform designed to streamline business operations by offering a suite of tools for communication, collaboration, and productivity. It provides businesses with the ability to manage their workflows efficiently, enhance team collaboration, and improve overall productivity through its integrated services.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and YCloud accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and YCloud as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach YCloud. No coding required.
Yes. You can set up a workflow where Userback triggers actions in YCloud, and a separate workflow where YCloud triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and YCloud. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and YCloud integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
