
When this happens...
New Feedback

Automatically do this!
Enable Integrations or automations with these events of Userback and zenloop
Triggered when a new feedback is submitted in Userback.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Userback and zenloop accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in zenloop (or vice versa).
Absolutely. You can customize how Userback data is recorded in zenloop. This includes choosing which data fields go into which fields of zenloop, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and zenloop typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and zenloop. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn Morezenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). Our smart label technology analyzes the feedback and automatically identifies all relevant insights and trends.
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