Connect userbot and Tactful UCX to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between userbot and Tactful UCX?

To start, connect both your userbot and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in userbot triggers actions in Tactful UCX (or vice versa).

Can we customize how data from userbot is recorded in Tactful UCX?

Absolutely. You can customize how userbot data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between userbot and Tactful UCX?

The data sync between userbot and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from userbot to Tactful UCX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between userbot and Tactful UCX?

Yes, you can set conditional logic to control the flow of data between userbot and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

userbot

About userbot

Userbot helps you to reply to all messages quickly, easily and in a personalized manner.

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Tactful UCX

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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