Connect UseResponse and captego to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between UseResponse and captego?

To start, connect both your UseResponse and captego accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in captego (or vice versa).

Can we customize how data from UseResponse is recorded in captego?

Absolutely. You can customize how UseResponse data is recorded in captego. This includes choosing which data fields go into which fields of captego, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UseResponse and captego?

The data sync between UseResponse and captego typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UseResponse to captego?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UseResponse and captego?

Yes, you can set conditional logic to control the flow of data between UseResponse and captego. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UseResponse

About UseResponse

Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.

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captego

About captego

Captego is a platform with which you can easily create Inspections and reports.

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