
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Uservoice and alterdesk
Get list of all ideas

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Uservoice and alterdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in alterdesk (or vice versa).
Absolutely. You can customize how Uservoice data is recorded in alterdesk. This includes choosing which data fields go into which fields of alterdesk, setting up custom formats, and filtering out unwanted information.
The data sync between Uservoice and alterdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Uservoice and alterdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.
Learn MoreAlterdesk is a user-friendly, secure messenger for teams. Send messages and files to your co-workers and other business contacts, using any available device!
Learn More