Connect Uservoice and chatbeacon to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Uservoice and chatbeacon?

To start, connect both your Uservoice and chatbeacon accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in chatbeacon (or vice versa).

Can we customize how data from Uservoice is recorded in chatbeacon?

Absolutely. You can customize how Uservoice data is recorded in chatbeacon. This includes choosing which data fields go into which fields of chatbeacon, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and chatbeacon?

The data sync between Uservoice and chatbeacon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to chatbeacon?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and chatbeacon?

Yes, you can set conditional logic to control the flow of data between Uservoice and chatbeacon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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chatbeacon

About chatbeacon

ChatBeacon is a live chat solution for your website, allowing you to monitor your website traffic in real-time, provide customer service and support or capture sale leads. ChatBeacon offers three chat channels: website, SMS and Facebook Chat.

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