IntegrationsUservoiceOptus SMS Suite
Uservoice + Optus SMS Suite

Connect Uservoice and Optus SMS Suite to Build Intelligent Automations

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Uservoice

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Optus SMS Suite

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Enable Integrations or automations with these events of Uservoice and Optus SMS Suite

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Frequently Asked Questions

How do I start an integration between Uservoice and Optus SMS Suite?

To start, connect both your Uservoice and Optus SMS Suite accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in Optus SMS Suite (or vice versa).

Can we customize how data from Uservoice is recorded in Optus SMS Suite?

Absolutely. You can customize how Uservoice data is recorded in Optus SMS Suite. This includes choosing which data fields go into which fields of Optus SMS Suite, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and Optus SMS Suite?

The data sync between Uservoice and Optus SMS Suite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to Optus SMS Suite?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and Optus SMS Suite?

Yes, you can set conditional logic to control the flow of data between Uservoice and Optus SMS Suite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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Optus SMS Suite

About Optus SMS Suite

Optus SMS Suite is a cloud-based messaging platform that connects your business to an enterprise messaging solution.

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