Connect Uservoice and Tidio to Build Intelligent Automations
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Frequently Asked Questions
To start, connect both your Uservoice and Tidio accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in Tidio (or vice versa).
Absolutely. You can customize how Uservoice data is recorded in Tidio. This includes choosing which data fields go into which fields of Tidio, setting up custom formats, and filtering out unwanted information.
The data sync between Uservoice and Tidio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Uservoice and Tidio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Uservoice
Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.
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About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
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