Connect Vapi and InvGate Service Desk to Build Intelligent Automations
Enable Integrations or automations with these events of Vapi and InvGate Service Desk
Enable Integrations or automations with these events of Vapi and InvGate Service Desk
Triggers
New Assistant
Triggered when a new assistant is created in Vapi.
New Tool
Triggered when a new tool is created in Vapi.
New Phone Number
Triggered when a new phone number is created in Vapi.
Actions
Create Assistant
Create an Assistant.
Create Tool
Create a tool.
Create Phone Number
Create a phone number.
Get Phone Number
Get a specific phone number details by its id.
Get Tool
Get a specific tool details by its id.
Get Assistant
Get a specific assistant details by its id.
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Vapi and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Vapi triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Vapi data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Vapi and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Vapi and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Vapi
Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.
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About InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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