Automate search-driven workflows with Vectara
Use Vectara’s AI search and natural-language understanding to power automated customer support, lead routing, and knowledge workflows — connected to your apps via viaSocket.
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Triggers and Actions in Vectara Automations
viaSocket makes it simple to connect Vectara and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Corpora Created
Runs when new corpora are created within the last specified number of minutes.
Do thisActions
Action is the task that follows automatically within your Vectara integrations.
Create a Corpus
Creates a new Vectara corpus to store documents for easy search and retrieval.
How to get started with Vectara automations
Automate when something happens in Vectara
Login -> Create new flow -> Select trigger -> Search Vectara -> Choose the trigger from the list
Take action in Vectara when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Vectara -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
You can automate search-driven tasks like support triage, knowledge answers, lead enrichment and routing, and automated reporting. viaSocket moves data between your apps and Vectara so AI search powers real business actions.
No. viaSocket is designed for non-technical operators. Choose triggers (like new ticket or incoming lead), add a Vectara search step, then route results to your CRM, helpdesk, or Slack — without writing code.
Vectara finds relevant answers and detects intent from messages and documents. That lets you auto-suggest solutions, prioritize urgent issues, and route requests to the right team, reducing response time and ticket volume.
Yes. viaSocket forwards data only to the services you connect and follows secure transmission practices. You control which data is sent to Vectara and can limit or redact sensitive fields in each workflow.
About Vectara
Vectara offers advanced AI-driven solutions for natural language processing and understanding, enabling businesses to enhance their customer interactions and data insights.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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