To start, connect both your virtualpbx and essensys accounts to viaSocket. Once connected, you can set up a workflow where an event in virtualpbx triggers actions in essensys (or vice versa).

Absolutely. You can customize how virtualpbx data is recorded in essensys. This includes choosing which data fields go into which fields of essensys, setting up custom formats, and filtering out unwanted information.

The data sync between virtualpbx and essensys typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.