Connect ViscribeAI and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your ViscribeAI integrations.
Ask a Question About An Image
Get a clear answer to a specific question about an image.
Classify Image
Classify an image based on general knowledge or predefined classes.
Compare images
Compare two images and return a clear summary of their similarities and differences.
Describe Image
Generate a short, plain‑language description and optional tags for an image provided as a URL or base64 string.
Extract Image Data
Extract specified text or numeric fields from an image (URL or base64) and return them as structured data.
Delete Customer
This action deletes the customer .
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Frequently Asked Questions
To start, connect both your ViscribeAI and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in ViscribeAI triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how ViscribeAI data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between ViscribeAI and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ViscribeAI and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ViscribeAI
ViscribeAI is a cutting-edge AI tool designed to enhance transcription and note-taking processes. Leveraging advanced machine learning algorithms, it provides accurate and efficient transcription services, making it ideal for professionals and businesses seeking to streamline their documentation tasks.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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