To start, connect both your voicit and zipperagent accounts to viaSocket. Once connected, you can set up a workflow where an event in voicit triggers actions in zipperagent (or vice versa).

Absolutely. You can customize how voicit data is recorded in zipperagent. This includes choosing which data fields go into which fields of zipperagent, setting up custom formats, and filtering out unwanted information.

The data sync between voicit and zipperagent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.