To start, connect both your waitwhile and civicengage accounts to viaSocket. Once connected, you can set up a workflow where an event in waitwhile triggers actions in civicengage (or vice versa).

Absolutely. You can customize how waitwhile data is recorded in civicengage. This includes choosing which data fields go into which fields of civicengage, setting up custom formats, and filtering out unwanted information.

The data sync between waitwhile and civicengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.