
When this happens...
New Event

Automatically do this!
Enable Integrations or automations with these events of Wati and snappy
Triggers when a specific event occurs in Wati
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
Explore more automations built by businesses and experts

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and snappy accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in snappy (or vice versa).
Absolutely. You can customize how Wati data is recorded in snappy. This includes choosing which data fields go into which fields of snappy, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and snappy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and snappy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreSnappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
Learn More