
When this happens...
New Event

Automatically do this!
Enable Integrations or automations with these events of Wati and Zoho Social
Triggers when a specific event occurs in Wati
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Zoho Social accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Zoho Social (or vice versa).
Absolutely. You can customize how Wati data is recorded in Zoho Social. This includes choosing which data fields go into which fields of Zoho Social, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Zoho Social typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Zoho Social. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreZoho Social is a comprehensive social media management tool designed to help businesses and marketers effectively manage their social media presence across various platforms. It offers features such as scheduling posts, monitoring social media activity, and analyzing performance metrics to enhance engagement and reach.
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