Connect Way We Do to your CRM, HR, finance, and support tools with viaSocket so every SOP step can trigger real work—tasks, approvals, messages, and reports—without manual follow‑up.
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new comment is added to a checklist.
Triggers when a checklist instance is started.
Triggers when a checklist instance step is completed.
Triggers when a procedure has been accepted.
Triggers when a supervisor is invited for signoff.
Triggers when a checklist instance is finished.
Action is the task that follows automatically within your Way We Do integrations.
Create and invite a New User.
Mark a specific step in a checklist instance as complete.
Adds a new comment to an Activated Checklist Instance step.
Starts a checklist instance for a user.
Search for a checklist by title.
Search for a checklist instance by ID.
Automate when something happens in Way We Do
Login -> Create new flow -> Select trigger -> Search Way We Do -> Choose the trigger from the list
Take action in Way We Do when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Way We Do -> Choose the action from the list
Trigger
Action
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You can trigger tasks, approvals, notifications, and data updates whenever Way We Do procedures start, progress, or finish. For example, starting a procedure can create tasks in your project tool, update a CRM record, send onboarding emails, or log activity in spreadsheets and dashboards.
No. viaSocket is built for non-technical teams. You choose a trigger from Way We Do, pick the apps you want to connect, and define the actions using simple step-by-step settings, without coding.
viaSocket lets you plug AI into your Way We Do workflows. As SOPs run, AI can summarize checklists, draft reports and incident logs, review text for risks or missing details, and suggest next steps, all triggered automatically from procedure activity in Way We Do.
Yes. viaSocket can link Way We Do with common CRMs, HR platforms, ticketing systems, and accounting tools, so SOP events can update records, open tickets, start onboarding, or create finance tasks automatically.
Teams typically see higher SOP compliance, faster onboarding, fewer manual follow-ups, clearer accountability, and better reporting on process performance, which leads to smoother operations and more consistent customer and employee experiences.
Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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