Connect Webengage and SandeshChat to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Webengage
Choose an Action
Automatically do this!
Send Template Message
Send Session Message
Ready to use Webengage and SandeshChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Inbound Message Arrives
Runs when new inbound message arrives.
Message Delivery Status Changes
Runs when Message Delivery Status Changes
Do thisActions
Action is the task that follows automatically within your Webengage integrations.
Add User
Adds a new user to your WebEngage account.
Send Template Message
Send a SandeshChat template message to a recipient's phone number.
Send Session Message
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.
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Frequently Asked Questions
To start, connect both your Webengage and SandeshChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Webengage triggers actions in SandeshChat (or vice versa).
Absolutely. You can customize how Webengage data is recorded in SandeshChat. This includes choosing which data fields go into which fields of SandeshChat, setting up custom formats, and filtering out unwanted information.
The data sync between Webengage and SandeshChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webengage and SandeshChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Webengage
Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.
Learn MoreAbout SandeshChat
SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
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