Connect Webex and Sangam CRM to Build Intelligent Automations

Choose a Trigger

Webex

When this happens...

Choose an Action

Sangam CRM

Automatically do this!

Ready to use Webex and Sangam CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead Created

New Lead Created

Runs when new lead is created

New Contact Created

New Contact Created

Trigger when new contact is created

New Opportunity Created

New Opportunity Created

Triggerv when new opportunity is created

New Ticket Created

New Ticket Created

Runs when new ticket is created

New Account Created

New Account Created

Runs when new account is created

New Task Created

New Task Created

Runs when new task is created

Do thisActions

Action is the task that follows automatically within your Webex integrations.

Create Contact List

Create Contact List

Creates a new contact list in Webex Interact.

List Senders

List Senders

Show the list of senders available in Webex Interact.

Delete List

Delete List

Deletes a contact list from Webex Interact.

Create Short Link

Create Short Link

Creates a short link that sends people to a webpage and optionally tracks clicks and adds tags.

Create a new Lead

Create a new Lead

Add a new lead to Sangam CRM using selected custom fields and an optional next follow-up date.

Create an opportunity

Create an opportunity

Adds a new opportunity Sangam CRM.

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Step by step guides to integrate Webex and Sangam CRM

Frequently Asked Questions

How do I start an integration between Webex and Sangam CRM?

To start, connect both your Webex and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Webex triggers actions in Sangam CRM (or vice versa).

Can we customize how data from Webex is recorded in Sangam CRM?

Absolutely. You can customize how Webex data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Webex and Sangam CRM?

The data sync between Webex and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Webex to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Webex and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between Webex and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Webex

About Webex

Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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