Connect Webex and WhatsApp to Build Intelligent Automations

Choose a Trigger

Webex

When this happens...

Choose an Action

WhatsApp

Automatically do this!

Enable Integrations or automations with these events of Webex and WhatsApp

Enable Integrations or automations with these events of Webex and WhatsApp

Actions

Create Contact List

Create Contact List

Creates a new contact list in Webex Interact.

List Senders

List Senders

Show the list of senders available in Webex Interact.

Delete List

Delete List

Deletes a contact list from Webex Interact.

Create Shortlink

Create Shortlink

Creates a shortlink that redirects to a web page and can track clicks and add tags.

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

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Frequently Asked Questions

How do I start an integration between Webex and WhatsApp?

To start, connect both your Webex and WhatsApp accounts to viaSocket. Once connected, you can set up a workflow where an event in Webex triggers actions in WhatsApp (or vice versa).

Can we customize how data from Webex is recorded in WhatsApp?

Absolutely. You can customize how Webex data is recorded in WhatsApp. This includes choosing which data fields go into which fields of WhatsApp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Webex and WhatsApp?

The data sync between Webex and WhatsApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Webex to WhatsApp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Webex and WhatsApp?

Yes, you can set conditional logic to control the flow of data between Webex and WhatsApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Webex

About Webex

Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.

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WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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