
When this happens...
New Order
Order Updated
Order Deleted
Shipment Created
Shipment Updated
Shipment Deleted
Return Created
Return Updated
Return Deleted
Report Created
Report Updated
Report Deleted

Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when an order is created.
Trigger's when an order is updated.
Trigger's when an order is deleted.
Trigger's when a new shipment is created.
Trigger's when a shipment is updated.
Trigger's when a shipment was deleted.
Action is the task that follows automatically within your Webshipper integrations.
Create a new user.
Update an user by user email.
Delete an user by email address.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.

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To start, connect both your Webshipper and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Webshipper triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Webshipper data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Webshipper and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webshipper and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Webshipper is a shipping platform for all your shipping needs. Webshipper can help you automate and optimize your shipping flow.
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