Integrate Webshipper with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Webshipper
When this happens...
New Order
Order Updated
Order Deleted
Shipment Created
Shipment Updated
Shipment Deleted
Return Created
Return Updated
Return Deleted
Report Created
Report Updated
Report Deleted
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Order in Webshipper
Use this flowList Projects in Userback when New Order in Webshipper
Use this flowCreate a Feedback in Userback when New Order in Webshipper
Use this flowList Comments from a Feedback from Userback when New Order in Webshipper
Use this flowList Members from Userback when New Order in Webshipper
Use this flowList SessionRecordings in Userback when New Order in Webshipper
Use this flowList Feedback from Userback when Order Updated in Webshipper
Use this flowList Projects in Userback when Order Updated in Webshipper
Use this flowCreate a Feedback in Userback when Order Updated in Webshipper
Use this flowList Comments from a Feedback from Userback when Order Updated in Webshipper
Use this flowEverything you can automate between Webshipper and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when an order is created.
Trigger's when an order is updated.
Trigger's when an order is deleted.
Trigger's when a new shipment is created.
Trigger's when a shipment is updated.
Trigger's when a shipment was deleted.
Action is the task that follows automatically within your Webshipper integrations.
Create a new user.
Update an user by user email.
Delete an user by email address.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Webshipper is a shipping platform for all your shipping needs. Webshipper can help you automate and optimize your shipping flow.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Webshipper and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Webshipper and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Webshipper triggers actions in Userback, and a separate workflow where Userback triggers actions in Webshipper. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Webshipper and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Webshipper and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.