Connect WhatsApp and Userback to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

Userback

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for WhatsApp

Do thisActions

Action is the task that follows automatically within your WhatsApp integrations.

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

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Frequently Asked Questions

How do I start an integration between WhatsApp and Userback?

To start, connect both your WhatsApp and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Userback (or vice versa).

Can we customize how data from WhatsApp is recorded in Userback?

Absolutely. You can customize how WhatsApp data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and Userback?

The data sync between WhatsApp and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to Userback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and Userback?

Yes, you can set conditional logic to control the flow of data between WhatsApp and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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