Integrations WhatsApp Business Cloud Sangam CRM
WhatsApp Business Cloud + Sangam CRM

Connect WhatsApp Business Cloud and Sangam CRM to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

Sangam CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

New Lead Created

New Lead Created

Trigger when new lead is created

New Contact Created

New Contact Created

Trigger when new contact is created

New Opportunity Created

New Opportunity Created

Triggerv when new opportunity is created

New Ticket Created

New Ticket Created

Trigger when new tickey=t is created

New Account Created

New Account Created

Trigger when new account is created

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Create a new Lead

Create a new Lead

Add a new lead to Sangam CRM using selected custom fields and an optional next follow-up date.

Create an opportunity

Create an opportunity

Adds a new opportunity Sangam CRM.

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Step by step guides to integrate WhatsApp Business Cloud and Sangam CRM

Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and Sangam CRM?

To start, connect both your WhatsApp Business Cloud and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Sangam CRM (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in Sangam CRM?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and Sangam CRM?

The data sync between WhatsApp Business Cloud and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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