Integrations WhatsApp Business Cloud (Meta) Iterate
WhatsApp Business Cloud (Meta) + Iterate
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Supported Triggers & Actions

Everything you can automate between WhatsApp Business Cloud (Meta) and Iterate.

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

When a survey question is answered

When a survey question is answered

Runs the workflow automatically whenever a question in the selected survey is answered.

When a survey response is submitted

When a survey response is submitted

Runs the workflow automatically when a respondent finishes the survey and their complete set of answers is submitted.

Request a new Trigger for WhatsApp Business Cloud (Meta)

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud (Meta) integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

Request Human Intervention

Request Human Intervention

Send a message using a message template and pause the workflow so a person can review and resume it.

Add User to Survey

Add User to Survey

Add user to a survey

List Surveys

List Surveys

Show all survey forms

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations WhatsApp Business Cloud (Meta)
WhatsApp Business Cloud (Meta) + Iterate
WhatsApp Business Cloud (Meta) logo

About WhatsApp Business Cloud (Meta)

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Integrations Iterate
Iterate + WhatsApp Business Cloud (Meta)
Iterate logo

About Iterate

Iterate helps teams collect customer feedback and insights through targeted surveys and forms.

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Frequently Asked Questions

How do I connect WhatsApp Business Cloud (Meta) and Iterate?

Sign up for a free viaSocket account, then authorize both your WhatsApp Business Cloud (Meta) and Iterate accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between WhatsApp Business Cloud (Meta) and Iterate as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from WhatsApp Business Cloud (Meta) to Iterate?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Iterate. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where WhatsApp Business Cloud (Meta) triggers actions in Iterate, and a separate workflow where Iterate triggers actions in WhatsApp Business Cloud (Meta). Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between WhatsApp Business Cloud (Meta) and Iterate. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire WhatsApp Business Cloud (Meta) and Iterate integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.