Connect Worksection and Zoho Desk to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project

New Project

Triggers when a new project is created.

New Project Task

New Project Task

Retrieve tasks created within a recent time window for the selected project.

New Comment in Task

New Comment in Task

Detects new comments added to a selected task in a project and returns their details.

Task Completed in Project

Task Completed in Project

Return tasks from the selected project that were marked done within the specified recent time period.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Do thisActions

Action is the task that follows automatically within your Worksection integrations.

Create Project

Create Project

Adds a new project into your account.

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

Add Attachment

Add Attachment

Add attachment to a ticket

Add a Comment

Add a Comment

Add a comment to a ticket

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Frequently Asked Questions

How do I start an integration between Worksection and Zoho Desk?

To start, connect both your Worksection and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Worksection triggers actions in Zoho Desk (or vice versa).

Can we customize how data from Worksection is recorded in Zoho Desk?

Absolutely. You can customize how Worksection data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Worksection and Zoho Desk?

The data sync between Worksection and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Worksection to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Worksection and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between Worksection and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Worksection

About Worksection

Worksection is project management tool. We help to manage projects, teams, communicate effectively, and control tasks online.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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