Connect YCloud and Onsite Support to Build Intelligent Automations

Choose a Trigger

YCloud

When this happens...

Choose an Action

Onsite Support

Automatically do this!

Enable Integrations or automations with these events of YCloud and Onsite Support

Enable Integrations or automations with these events of YCloud and Onsite Support

Actions

Send an Email

Send an Email

Send an email to the customers

Retrieve balance

Retrieve balance

Get balance from ycloud.

List Unsubscribers

List Unsubscribers

Get all unsubscribers from ycloud.

List Voice Records

List Voice Records

Get all Voice Records from ycloud.

List WhatsApp Business Accounts

List WhatsApp Business Accounts

Get all WhatsApp business accounts from ycloud.

List WhatsApp Business Phone Numbers

List WhatsApp Business Phone Numbers

Get all WhatsApp business phone numbers from ycloud.

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Frequently Asked Questions

How do I start an integration between YCloud and Onsite Support?

To start, connect both your YCloud and Onsite Support accounts to viaSocket. Once connected, you can set up a workflow where an event in YCloud triggers actions in Onsite Support (or vice versa).

Can we customize how data from YCloud is recorded in Onsite Support?

Absolutely. You can customize how YCloud data is recorded in Onsite Support. This includes choosing which data fields go into which fields of Onsite Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between YCloud and Onsite Support?

The data sync between YCloud and Onsite Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from YCloud to Onsite Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between YCloud and Onsite Support?

Yes, you can set conditional logic to control the flow of data between YCloud and Onsite Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

YCloud

About YCloud

YCloud is a comprehensive cloud-based platform designed to streamline business operations by offering a suite of tools for communication, collaboration, and productivity. It provides businesses with the ability to manage their workflows efficiently, enhance team collaboration, and improve overall productivity through its integrated services.

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Onsite Support

About Onsite Support

Onsite Support is a web-based help desk support tool that streamline operations.

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