Connect Zendesk Sell and Heartbeat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Product in Catalog
New Task
New Note
New Lead
New Deal
New Contact
Updated Deal
Updated Lead
Updated Contact
Existing Deal Entered in New Stage
Choose an Action
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Ready to use Zendesk Sell and Heartbeat automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Product in Catalog
Triggers when a new product is added in catalog
New Task
Triggers when a new task is created
New Note
Triggers when a new note is created
New Lead
Triggers when a new lead is created
New Deal
Triggers when a new deal is created
New Contact
Triggers when a new contact is created
Do thisActions
Action is the task that follows automatically within your Zendesk Sell integrations.
Update a Company
Update a company by its ID
Stop Sequence Enrollment
Stops the existing sequence enrollment.
Create product in a Catalog
Creates a product in a catalog
Update product in a Catalog
Update a product in a Catalog by its ID
Find a Task
Find a task by task id
Create a Lead
Create a single lead.
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Frequently Asked Questions
To start, connect both your Zendesk Sell and Heartbeat accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Sell triggers actions in Heartbeat (or vice versa).
Absolutely. You can customize how Zendesk Sell data is recorded in Heartbeat. This includes choosing which data fields go into which fields of Heartbeat, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Sell and Heartbeat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Sell and Heartbeat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn MoreAbout Heartbeat
Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
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