Connect Zendesk Sell and Instagram for Business
Integrate Zendesk Sell with Instagram for Business to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Publish Instagram Story to Instagram for Business when New Product Is Added in Zendesk Sell
Send DM Message on Instagram for Business when New Product Is Added in Zendesk Sell
Reply to Comment on Instagram for Business when New Product Is Added in Zendesk Sell
Hide/Unhide the Comment in Instagram for Business when New Product Is Added in Zendesk Sell
Send DM Private Reply from Comment on Instagram for Business when New Product Is Added in Zendesk Sell
Popular Zendesk Sell + Instagram for Business flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Sell
When this happens...
New Product Is Added
New Task Is Created
New Note Is Created
New Lead Created or Updated
New Deal Created or Updated
New Contact Created or Updated
Choose an action
Instagram for Business
Automatically do this!
Publish Instagram Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send DM Private Reply from Comment
Send Quick Replies
Get Media Details
List Media
Publish Instagram Photo
React/Unreact to a message
List Media Comments
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photos or Carousel
Delete the Comment
Post Video or Reel
Get User Profile
List Instagram Stories
Publish Instagram Story to Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowSend DM Message on Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowReply to Comment on Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowHide/Unhide the Comment in Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowSend DM Private Reply from Comment on Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowSend Quick Replies on Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowGet Media Details from Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowList Media from Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowPublish Instagram Photo to Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowReact/Unreact to a message on Instagram for Business when New Product Is Added in Zendesk Sell
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Sell and Instagram for Business.
When this happensTriggers
A trigger is an event that starts a workflow.
New Product Is Added
Runs when new product is added
New Task Is Created
Runs when new task is created
New Note Is Created
Runs when new note is created
New Lead Created or Updated
Triggers when a lead is added or an existing lead’s details change.
New Deal Created or Updated
Triggers when a deal is created or updated in Zendesk Sell.
New Contact Created or Updated
Runs when new contact is created
Do thisActions
Action is the task that follows automatically within your Zendesk Sell integrations.
Update Contact or Company Details
Update a contact's or company's details using their ID or email.
Stop Sequence Enrollment
Stop an active sequence enrollment for a lead or contact.
Create Product
Create a new product in your sales catalog with name, details and pricing so teams can use it in deals and quotes.
Update Product By ID
Update a product by its ID to change name, price, description, or other attributes.
Create a Lead
Create a single lead with contact, company, status, tags and custom fields.
Create Note
Add a note to a deal, contact, or lead.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Zendesk Sell and Instagram for Business workflows.
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About Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn more
About Instagram for Business
Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Sell and Instagram for Business accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Sell and Instagram for Business as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Instagram for Business. No coding required.
Yes. You can set up a workflow where Zendesk Sell triggers actions in Instagram for Business, and a separate workflow where Instagram for Business triggers actions in Zendesk Sell. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Sell and Instagram for Business. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Sell and Instagram for Business integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
