Connect zenduty and Capsule CRM to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

New or Updated Users

New or Updated Users

Triggers when a given action is performed on a user.

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Do thisActions

Action is the task that follows automatically within your zenduty integrations.

Create Team

Create Team

Creates a Team.

Update  Team

Update Team

Update an existing team.

Create Tag

Create Tag

Create a tag.

Create Custom Role

Create Custom Role

Creates a custom role.

Update Custom Role

Update Custom Role

Update an existing custom role.

Create Global  Router

Create Global Router

Creates a global router.

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Frequently Asked Questions

How do I start an integration between zenduty and Capsule CRM?

To start, connect both your zenduty and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Capsule CRM (or vice versa).

Can we customize how data from zenduty is recorded in Capsule CRM?

Absolutely. You can customize how zenduty data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between zenduty and Capsule CRM?

The data sync between zenduty and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from zenduty to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between zenduty and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between zenduty and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

zenduty

About zenduty

Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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