To start, connect both your ziftone and customertrax handle accounts to viaSocket. Once connected, you can set up a workflow where an event in ziftone triggers actions in customertrax handle (or vice versa).

Absolutely. You can customize how ziftone data is recorded in customertrax handle. This includes choosing which data fields go into which fields of customertrax handle, setting up custom formats, and filtering out unwanted information.

The data sync between ziftone and customertrax handle typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.