Enable Integrations or automations with these events of Zoho Desk and Vani
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Updates information for an existing contact.
Find a contact by its email.
Search Ticket by ticket number
Add attachment to a ticket
Add a comment to a ticket
Creates a new accounts
Explore more automations built by businesses and experts

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zoho Desk and Vani accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Desk triggers actions in Vani (or vice versa).
Absolutely. You can customize how Zoho Desk data is recorded in Vani. This includes choosing which data fields go into which fields of Vani, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Desk and Vani typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Desk and Vani. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn MoreVani is a comprehensive platform designed to enhance team collaboration and communication. It offers a suite of tools to streamline workflows, manage projects, and facilitate seamless interaction among team members, making it an essential tool for businesses aiming to boost productivity and efficiency.
Learn More