Connect Zoho Commerce and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Zoho Commerce
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Zoho Commerce and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Zoho Commerce integrations.
Create a Product
Create a new product with variant.
Create a Variant
Create a new variant.
Create a Category
Create a new category.
Create a Coupon
Create a new coupon.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
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Frequently Asked Questions
To start, connect both your Zoho Commerce and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Commerce triggers actions in Groove (or vice versa).
Absolutely. You can customize how Zoho Commerce data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Commerce and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Commerce and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Commerce
Zoho Commerce is a comprehensive eCommerce platform that enables businesses to create, manage, and grow their online stores with ease. It offers a range of features including website building, product management, payment processing, and order tracking, all integrated into a single platform. With Zoho Commerce, businesses can enhance their online presence and streamline their sales processes.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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