Connect Zonka Feedback and Fathom to Build Intelligent Automations

Choose a Trigger

Zonka Feedback

When this happens...

Choose an Action

Fathom

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Meeting Recording Ready

New Meeting Recording Ready

Triggers instantly when Fathom finishes processing a meeting recording.

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Do thisActions

Action is the task that follows automatically within your Zonka Feedback integrations.

Send Email Survey

Send Email Survey

Sends an Email Survey to the recipients you select.

List Meetings

List Meetings

Retrieve meetings with optional filters (created before/after, invitee domains, recorder, team) and optionally include detected action items and CRM matches.

List Teams

List Teams

Retrieve the list of teams along with their creation dates.

Get summary of a Recording

Get summary of a Recording

Retrieve the AI-generated summary for a Fathom recording. If a destination URL is provided, Fathom will POST the summary there; otherwise the summary is returned in the response.

Get summary of a transcript

Get summary of a transcript

Retrieve a Fathom recording's full transcript. If a Destination URL is provided, Fathom will POST the transcript there asynchronously; otherwise the transcript is returned in the response.

List Team Members

List Team Members

Retrieve all members of the specified team. If no team is selected, returns members from all teams.

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Frequently Asked Questions

How do I start an integration between Zonka Feedback and Fathom?

To start, connect both your Zonka Feedback and Fathom accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in Fathom (or vice versa).

Can we customize how data from Zonka Feedback is recorded in Fathom?

Absolutely. You can customize how Zonka Feedback data is recorded in Fathom. This includes choosing which data fields go into which fields of Fathom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zonka Feedback and Fathom?

The data sync between Zonka Feedback and Fathom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zonka Feedback to Fathom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zonka Feedback and Fathom?

Yes, you can set conditional logic to control the flow of data between Zonka Feedback and Fathom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zonka Feedback

About Zonka Feedback

Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.

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Fathom

About Fathom

Fathom is an AI-driven platform designed to enhance business analytics and decision-making processes. It provides insights and data visualization to help organizations make informed decisions.

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