Connect Zonka Feedback and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of Zonka Feedback and Gainsight Customer Communities
Enable Integrations or automations with these events of Zonka Feedback and Gainsight Customer Communities
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Send Email Survey
Sends an Email Survey to the recipients you select.
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Frequently Asked Questions
To start, connect both your Zonka Feedback and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zonka Feedback
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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