Automate IT Requests, Access, and System Tasks

IT teams often spend hours manually creating user accounts, assigning access, setting up tools, and later revoking access during offboarding. These manual steps lead to delays, missed actions, and security risks.

With IT workflow automation, viaSocket automatically triggers onboarding and offboarding workflows when an employee joins or exits. User accounts, access permissions, notifications, and system updates are handled automatically across tools.

This ensures faster onboarding, secure offboarding, and consistent IT processes without manual intervention.

System alerts and incidents require immediate action, but manual monitoring across tools often delays response and increases downtime.

With incident response automation, viaSocket connects monitoring tools, ticketing systems, and communication platforms to trigger automated responses. Incidents are logged automatically, alerts are routed to the right teams, and notifications are sent in real time.

This helps IT teams respond faster, resolve issues proactively, and minimize service disruption.